Our team has driven over $50M in attributed revenue for 50+ brands over the past 6 years.
A few of our partners
Our team runs your email and SMS start to finish. Your part takes about 45 minutes a week.
Get a Free Audit + GameplanA full account audit and a 90-day gameplan. Yours to keep.
A few minutes on how our team adds 20-40% more revenue from your email and SMS, with about 45 minutes a week from you.
Our team has driven over $50M in attributed revenue for 50+ brands over the past 6 years.
A few of our partners
Here's what happens when one team actually owns your retention.
Massive revenue sitting on the table. We rebuilt their entire email and SMS strategy from scratch.
Full email marketing rebuild over 6 months. Went from basic blasts to a system that actually sells.
Took email and SMS from basic sends to a full multi-channel retention system.
One promotional sequence, six days, over $75k in sales.
Almost no email or SMS when we started. Built the full retention engine in 4 months.
Added with a full email and SMS build, from the ground up.
Inherited a mess: broken emails, low deliverability, zero strategy. Fixed it in 4 months.
Consistent monthly revenue from flows and a tight campaign calendar.
A single welcome flow generated $43.5k in 90 days, on autopilot.
Built out advanced segmentation and personalization across every email flow.
Two automated flows added an extra five figures a month, on autopilot.
"10 out of 10. A lot of massive firms charge you an arm and a leg and you don't get the same communication or results. Every time I email, you're back within an hour, even on a Friday night. Within a month I knew this would be a long-term partnership."
Watch Jack's interview"I could not do 5% of what you guys accomplished, and it would have taken me two years. We did it in about three weeks. If you're on the fence about doing it yourself, go with the experts. You'll be in really good hands."
Watch Alexa's interview"An absolute great group of guys who know a lot about email and how to make more money on the back end with your list. Super responsive. We needed emails out on a Saturday morning and they were there for us. His team is bar none."
Watch Tom's reviewMost brands outsource email and SMS, then wonder why it looks generic and barely sells.
Whoever they hand it to never really owns the brand.
Full salaries for one point of view that only sees your brand.
Templated sends, one team across a dozen accounts. Nobody goes deep.
Low-converting emails in a voice that's nothing like yours.
With ZHS, four senior specialists own your results end to end. Fewer brands, so we go deep.
Flows, campaigns, popups, and SMS. Every design built and run by our team. Tap any to open the full thing.
Welcome+
Browse abandonment+
Post-purchase+
Abandoned cart+
Review request+
Review spotlight+
Replenishment+
Win-back+
VIP+
Product highlight+
Flash sale+
Product launch+
Collection drop+
Collection highlight+
Gift guide+
Seasonal+
Behind the scenes+
Educational+
Plain text+
Desktop popup+
SMS capture, desktop+
SMS capture+
Mobile popup+
Welcome+
Abandoned cart+
Shipping+
Flash sale+
Replenishment+
Collection drop+Four senior people on your brand. As close to in-house as you can get without hiring.
We only take brands where we can realistically return at least 10-20x. If the math doesn't work, we tell you.
Long-term partners who know your voice, your products, and your numbers cold.
We track revenue, not open rates. Every move ties back to your bottom line.
I'm Zach, and I started ZHS Ecom after studying statistics and machine learning at Carnegie Mellon, where I learned to treat everything as a system you can measure and improve. That's exactly how our team approaches your email and SMS.
Over the past six years, we've driven more than $50 million in attributed revenue for over fifty DTC brands, and the average one has stayed with us well past a year and a half. That kind of retention only happens when the work is genuinely good and the relationship is genuinely close.
So think of us as the retention team you don't have to hire. We keep the roster deliberately small, which means the people on your account are senior operators who know your business, your voice, and your numbers, instead of junior staff you get passed between.
We're platform agnostic. Most of our clients run on Klaviyo and Shopify, but we work across whatever powers your store.
Here are the next steps. It's two short calls, and you walk away with a full audit of your account and a 90-day plan, whether we end up working together or not.
We get to know your brand, your numbers, and where revenue is leaking.
Our team audits your email and SMS and builds your 90-day gameplan.
We walk you through every finding, and the plan is yours either way.
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